Privacy Policy

We Thao & Chang LLC understands that privacy is an important issue for users of our services. We respect that therefore to understand our policies and services please read our practices regarding your information and how we manage it. Our policy may change from time to time so be sure to check for updates in the future. 

All personal information we collect from you on our websites includes identifying information, such as your name, address, e-mail address, and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date, or other financial information). We also may request information about your interests and activities, your gender and age, and other demographic information.

We may use or disclose the personal information we collect for one or more of the following purposes:

1. To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase our products and services, we will use that information to process your payment and facilitate delivery of products. We may also save your information to facilitate new product orders or process refunds.
2. To provide, support, personalize, and develop our services.
3. To create, maintain, customize, and secure your account with us, as applicable.
4. For marketing and advertising purposes.
5. To process your requests, purchases, transactions, and payments and prevent transactional fraud.
6. To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
7. To help maintain the safety, security, and integrity of our services, databases and  business.

How we use the information we get from you is: 

1. Deliver the products and services that you have requested
2. Manage your account and provide you with customer support
3. Perform research and analysis about your use of, or interest in, our products, services, or content
4. Communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you 
5. Develop and display content and advertising tailored to your interests on our sites
6. Enforce our terms and conditions
7. Manage our business and perform functions as otherwise described to you at the time of collection.

How we plan to protect your privacy is we take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions.

We want you to feel confident using our websites to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure.

Thao & Chang will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.